Privacy Policy

Last updated: June 2025

Clarity Hypnotics is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

Who we are

Clarity Hypnotics is a sole trader practice offering hypnotherapy and coaching services, based in Hertfordshire, UK. For any privacy-related queries, please contact us at hello@clarityhypnotics.co.uk.

What information we collect

We may collect the following types of personal information:

• Your name, email address and contact details when you make an enquiry or booking
• Information you share with us during sessions, including personal and health-related information relevant to your sessions
• Booking and payment information processed through Calendly and Stripe
• Basic usage data collected through our website (if analytics are enabled)

How we use your information

We use your personal information to:

• Manage your bookings and communicate with you about your sessions
• Provide hypnotherapy and coaching services effectively and safely
• Process payments where applicable
• Comply with any legal obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

Legal basis for processing

We process your personal information on the following legal bases under UK GDPR:

• Contract: to fulfil our obligations in providing the services you have booked
• Legitimate interests: to manage our business and communicate with clients
• Legal obligation: where we are required to retain records

How long we keep your information

We retain client records for a minimum of 7 years following the end of our working relationship, in line with standard professional practice. Information shared during sessions is kept securely and used only for the purposes of providing your care.

Third-party services

We use the following third-party services which may process your data:

• Calendly — for booking management. Their privacy policy is available at calendly.com/privacy
• Stripe — for payment processing. Their privacy policy is available at stripe.com/privacy

Your rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to or restrict how we process your information
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@clarityhypnotics.co.uk.

Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. All session-related information is stored securely and accessed only by the practitioner.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.